Airline ticketing enters the era of AI Agent with the new feature of SKYTOOL:
SKAITOOL
This is the combination of SKYTOOL MCP Server the more the SKYTOOL API which in combination allow the use of AI Agents that use the products and rates in the Consolidator's SKYTOOL inventory.

The ability to create Intelligent agents able to operate with SKYTOOL 4 Consolidator and exploit, without having to recreate them from scratch, the mechanisms of roles, authorizations and processes defined by the Consolidator in the back office of SKYTOOL.

Now, with SKYTOOL AI Agentic Ready, each Customer can integrate the possible features with SKYTOOL API in their artificial intelligence systems, using the new product SKAITOOL.

The SKYTOOL API allow you to connect Specialized AI agents, created by the Client or its Technological Partners, for:

|Search and compare flight solutions, even through a chatbot capable of collecting user requests and using search functions SKYTOOL.

|Support booking and ticketing activities, inserting the platform's features into customized flows for leisure, ethnic and business needs, or in the composition of offers that include flights and other services (for example creating Flight + Hotel Packages).

|Integrate SKYTOOL into your AI workflows, connecting it to existing Agents and business systems to coordinate activities and exchange information.

The added value is the ability to use the features of SKYTOOL through conversational interfaces and processes orchestrated by their own AI agents, according to the needs of your organization.

Infotech provides the two components needed for integration: SKYTOOL MCP Server e SKYTOOL API; the development, configuration and management of the AI ​​agents remain the responsibility of the Customer or its technology Partners.

A new level of automation that allows the customer to connect their AI Agents to GDS, NDC, Flight Product Sources, applying the commercial and operational rules defined in the Distribution Network (the Agencies) through the ecosystem SKYTOOL.

AI is no longer just next to your business.
You can start working within your processes.

What can I do with SKAITOOL?

You can create your own AI agent for airline ticketing.

SKAITOOL è progettato per dialogare, attraverso il suo SKYTOOL MCP Server e le SKYTOOL API, con le principali piattaforme di intelligenza artificiale e con framework per la creazione di AI Agents.

The Customer chooses its own AI platform. SKYTOOL It provides airline ticketing tools and functions that specially created AI Agents can interact with.

Or you can create multiple different Agents, each specializing in a specific activity.

With SKAITOOL, il Cliente può sviluppare e collegare i propri AI Agents alle funzionalità rese disponibili da SKYTOOL through SKYTOOL MCP Server and the SKYTOOL API.

The goal is not to provide a single predefined AI Assistant, but to provide an infrastructure that allows each organization to build Agents consistent with their own processes, rules and business model.

Depending on your needs, specialized agents can be developed for activities such as:

• Flight Search Agent – research and selection of flight solutions;
• Fare Comparison Agent – comparison of rates, conditions and available sources;
• Booking Agent – support for booking processes;
• Ticketing Agent – assistance with issuing activities;

A pyramidal management of AI Agents

Agents can also be organized according to a hierarchical or pyramidal structure.

At the top, a Supervisor Agent, responsible for understanding the request, identifying the correct process and involving the necessary specialized agents.

For example, a travel change request might involve:

From a single Agent to a system of Agents

SKAITOOL It therefore allows us to imagine different levels of use:

• an agent to assist an operator;
• more specialized agents to manage different activities;
• a pyramid structure of agents to coordinate complex processes;
• a network of agents dedicated to offices, sub-agencies, client companies or different operational areas.

Each Agent can be designed to question, assist or, where required and authorised, operate on the functions made available by the SKYTOOL Platform.

You choose the AI, define the Agents and establish how they should collaborate.
SKAITOOL mette a loro disposizione SKYTOOL MCP Server, SKYTOOL API e gli strumenti per lavorare nel mondo reale del ticketing aereo.

You can use SKAITOOL also with local and open source AI models

SKYTOOL AI Agentic Ready It can also be used with AI models installed and managed directly by the Customer, on workstations, company servers or private clouds.

Among the main options: Qwen, Mistral/Ministral, Gemma, Microsoft Phi, DeepSeek and OpenAI gpt-oss, usable through tools such as Ollama, LM Studio, llama.cpp or vLLM.

This allows you to build AI agents while maintaining greater control over data, infrastructure, and costs.

Cloud, private AI, or open source models: the customer chooses their own artificial intelligence.
Skytool provides SKYTOOL MCP Server and SKYTOOL API to connect it to airline ticketing.

SKAITOOL can be connected to different AI platforms capable of using a MCP ServerThe main ones are:

• OpenAI – via API, Agents SDK, and MCP tools; suitable for building single agents, specialized agents, and multi-agent handoff architectures.
• Anthropic Claude – MCP is natively supported in the Claude ecosystem and can connect agents to external MCP servers and enterprise tools.
• Google Gemini / Google AI – allows you to create custom agents and connect to remote MCP servers or external functions/APIs.
• Microsoft Foundry / Azure AI – Enterprise platform for creating and managing agents, with MCP support, authentication, and integration with enterprise systems.
• Amazon Bedrock / AgentCore – AWS environment for building agents using different models, enterprise data, and APIs; also supports multi-agent architectures.

Added to these are orchestration frameworks, which are especially useful when the customer wants to build pyramid structures or multi-agent systems:

LangChain / LangGraph, CrewAI, Google ADK and other frameworks allow you to create supervisors, subagents, routing, and complex workflows. Google's own documentation cites LangGraph and CrewAI for multi-agent systems.

Easily transform your competitive advantage and your ticketing ecosystem becomes more manageable, faster, and simpler!